Terms & Conditions
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This is part of your agreement when joining
The Performers Studio. Membership is open to all subject to the following conditions:
- The Performers Studio accepts no responsibility for loss or damage of personal belongings while on the premises.
- The Performers Studio accepts no liability for any injuries sustained whilst participating in a class or on the premises.
- The Performers Studio Staff must be notified of any changes to the information provided on the registration form.
Staff/teachers
All staff are experienced and DBS checked. There is always a first aider on site.
Supervision while on site
Students must ensure they always get full permission from staff prior to leaving class. Toilet breaks will be supervised as much as possible, particularly for the younger students. The main door will be locked during class times and only opened by a member of staff or student teacher.
Behaviour
Racist, sexist and other offensive language and behaviour is not tolerated, and we reserve the right to terminate membership without notice, the final decision being undertaken by Abigail Barnett, Behaviour of staff, parents and students must always follow our code-of- conduct.
Watching classes
Parents/carers are not permitted to watch classes. If a child is new or particularly unconfident, parents/carers may be allowed to sit in the waiting area.
Shows
The Performers Studio regularly offer performance opportunities throughout the year. Performances are not compulsory but highly encouraged.
Food
Chewing gum/ fizzy drinks are strictly forbidden on the premises. All drinks to be kept out of the studio and in the waiting area.
[IF APPLICABLE]:
Please bring a quick, light snack and drink (not lunch) with you.
Uniform
This is basic but essential and gives the students a sense of belonging, a sense of ritual and sense of dressing for something important – their class. Appropriate clothing as below is necessary for health
and safety and child protection: Students must not wear their school uniform to any class.
All t-shirts, shoes and bags must be clearly labelled – lost property to be kept for only a short amount of time before being donated to charity.
No Jewellery other than studded earrings
Hair must be tied back from the face for all classes.
SECOND-HAND SHOES for sale: there is often a good selection of second-hand shoes which can be bought from TPS at a greatly reduced rate including tap and ballet shoes.
The Performers Studio T-shirt must be worn by all students Tracksuit bottoms or leggings must be worn in black. No jeans or trousers, skirts or dresses are to be worn to any class. Leotards, close fitting clothing to be worn for all dance technique classes.
Please make sure all shoes are clean in our studio area or the student will be asked to dance in bare feet. Plain Black trainers/ pumps will be needed for Street and Musical Theatre performances. We advise having these as your studio shoes.
Attendance
Children must arrive and be collected promptly.
Absence
Any child missing for more than two classes per term without reason may not be able to join future classes. Class numbers are limited, and many have long waiting lists, so good attendance and commitment is essential.
Illness/Injury
Parents are not to allow their child to attend The Performers Studio if they are feeling unwell
This includes presenting any contagious illness including (but not limited to): Chicken Pox, Head Lice, Common Cold, Flu and, as of March 2020, symptoms of COVID-19.
COVID-19: Parents are expected to follow government advice in relation to when to self- isolate. You must complete a health declaration form before attending The Performers Studio.
Refunds will only be given in the event of illness or injury preventing attendance at classes for a sustained period of time at Abigail Barnett’s discretion.
Child Collection
Teachers must ensure that each child has left a session with an adult or older child (agreed in advance with parent). It is the parent/ guardian’s responsibility to ensure the child is collected punctually at the end of the class or session. Should a parent/guardian not turn up to collect a child on time – this is the procedure to follow:
Inform staff member who will contact the parent/guardian. If the child cannot call the parent/guardian, staff will contact the parent/guardian on the registration form directly to arrange collection.
Booking
New students may join classes during the term subject to availability and authorisation of The Performers Studio team. If there are no spaces in a requested class when booking, then TPS will aim to provide an alternative option where possible.
Waiting List
Members on the waiting list will be contacted in order of the list. If members are unavailable, no message will be left. The next member will be contacted and the first to make contact will receive the place.
Payments
Payments are divided by 39 weeks and paid monthly by direct debit. Direct debit to be set for the 1st of every month.
Non-payment
Failure to make payment will result in no place being available.
If payment is outstanding The Performers Studio reserves the right to withhold services. Every attempt will be made not to discuss monies owed with children, although in extreme circumstances (especially when children arrive without supervision) children may be turned away.
TPS may share data with debt collection agencies in order to re coup monies owed.
Late Payment
There will be a late payment fee of £10 occur for every week payment is outstanding.
Cancellation
If a class is cancelled, a minimum of one month’s notice should be given. Customers must pay the remaining month’s fees.
Occasionally some classes may be cancelled due to circumstances beyond The Performers Studio control. The administration team will endeavour to contact paid customers and offer an alternative day for the missed classes.
The Performers Studio reserves the right to cancel a class if there are fewer than five participants in a class and the above efforts will be made to place a student in an alternative class.
If a single class does not take place due to circumstances beyond our control, TPS will view this class as postponed and will try to reschedule.
Refunds
The Performers Studio cannot offer a refund if you do not attend classes.
NEW STUDENTS ONLY:
The first class will be a free trial. If you choose to continue classes with TPS, you will be invoiced for the remaining classes of that month before starting your monthly direct debit on the 1st of the following month.
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